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Purchase Terms and Conditions

  1. Terms of Agreement 
    1. This Agreement starts when the training place is booked and ends in
      accordance with section 4 below.
    2. You acknowledge that Ace Centre own all the intellectual property
      rights in the materials. You may copy and use materials for the
      purpose of completing the course assignments in your own name.  You
      may not use the materials for any other purpose. You shall not use the
      training materials for training other people.
  2. Your obligations 
    1. You shall ensure that Ace Centre have your up-to-date details,
      including contact information.
    2. You shall access your email regularly to keep up to date with
      information received from Ace Centre.
    3. You shall pay the full training fee at the point of booking.
    4. You will not: 
      1. Alter any part of the training materials;
      2. Assign or otherwise dispose of your or our rights under this
        agreement;
      3. Contest our intellectual property rights in the materials.
  3. Cancellation 
    1. Bespoke Training 
      1. If you wish to cancel a bespoke training event, you must do so in
        writing to Ace Centre at least 1 month before the due start date.
        Where cancellations are made within this timeframe, Ace Centre
        will refund 90% of the training fee within 10 days of receipt of
        the cancellation request.  Where cancellations are made after that
        date, the full training fee will still be due.
      2. Where Ace Centre have to cancel a training course, an alternative
        date will be offered, or a full refund will be provided where no
        alternative date can be agreed.
    2. PODD course 
      1. Once booked, 50% of the full training fee is non-refundable, as
        Ace Centre has an external provider to deliver this training. If
        you wish to cancel a PODD course, you must do so in writing to Ace
        Centre at least 1 month before the due start date.  Where
        cancellations are made within this timeframe, Ace Centre will
        refund 50% of the training fee within 10 days of receipt of the
        cancellation request.  Where cancellations are made after that
        date, the full training fee will still be due.
      2. If you are unable to attend the training event, you may transfer
        your place to a colleague, subject to notifying Ace Centre.
      3. Where Ace Centre have to cancel a training course, an alternative
        date will be offered, or a full refund will be provided where no
        alternative date can be agreed.
    3. Other training courses 
      1. If you wish to cancel your training place, you must do so in
        writing to Ace Centre at least 1 month before the due start date
        of the training event. Where cancellations are made within this
        timeframe, Ace Centre will charge a £15 admin fee.  The training
        fee, less the admin fee, will be refunded by Ace Centre within 10
        days of receipt of the cancellation request.  Where cancellations
        are made after that date, the full training fee will still be due.
      2. If you are unable to attend the training event, you may transfer
        your place to a colleague, subject to notifying Ace Centre.
      3. Where Ace Centre have to cancel a training event, this will be
        done in writing to the delegate no later than 1 month before the
        due start date of the training. An alternataive date will be
        offered, or a full refund will be provided where the alternate
        date is not suitable.
  4. Termination 
    1. This agreement will terminate when the training is complete or earlier
      if you are found to be in material breach of any of its terms and this
      breach is not remedied by you within the period of ten days after we
      have given you written notice of it.