Purchase Terms and Conditions
- Terms of Agreement
- This Agreement starts when the training place is booked and ends in
accordance with section 4 below.
- You acknowledge that Ace Centre own all the intellectual property
rights in the materials. You may copy and use materials for the
purpose of completing the course assignments in your own name. You
may not use the materials for any other purpose. You shall not use the
training materials for training other people.
- Your obligations
- You shall ensure that Ace Centre have your up-to-date details,
including contact information.
- You shall access your email regularly to keep up to date with
information received from Ace Centre.
- You shall pay the full training fee at the point of booking.
- You will not:
- Alter any part of the training materials;
- Assign or otherwise dispose of your or our rights under this
agreement;
- Contest our intellectual property rights in the materials.
- Cancellation
- Bespoke Training
- If you wish to cancel a bespoke training event, you must do so in
writing to Ace Centre at least 1 month before the due start date.
Where cancellations are made within this timeframe, Ace Centre
will refund 90% of the training fee within 10 days of receipt of
the cancellation request. Where cancellations are made after that
date, the full training fee will still be due.
- Where Ace Centre have to cancel a training course, an alternative
date will be offered, or a full refund will be provided where no
alternative date can be agreed.
- PODD course
- Once booked, 50% of the full training fee is non-refundable, as
Ace Centre has an external provider to deliver this training. If
you wish to cancel a PODD course, you must do so in writing to Ace
Centre at least 1 month before the due start date. Where
cancellations are made within this timeframe, Ace Centre will
refund 50% of the training fee within 10 days of receipt of the
cancellation request. Where cancellations are made after that
date, the full training fee will still be due.
- If you are unable to attend the training event, you may transfer
your place to a colleague, subject to notifying Ace Centre.
- Where Ace Centre have to cancel a training course, an alternative
date will be offered, or a full refund will be provided where no
alternative date can be agreed.
- Other training courses
- If you wish to cancel your training place, you must do so in
writing to Ace Centre at least 1 month before the due start date
of the training event. Where cancellations are made within this
timeframe, Ace Centre will charge a £15 admin fee. The training
fee, less the admin fee, will be refunded by Ace Centre within 10
days of receipt of the cancellation request. Where cancellations
are made after that date, the full training fee will still be due.
- If you are unable to attend the training event, you may transfer
your place to a colleague, subject to notifying Ace Centre.
- Where Ace Centre have to cancel a training event, this will be
done in writing to the delegate no later than 1 month before the
due start date of the training. An alternataive date will be
offered, or a full refund will be provided where the alternate
date is not suitable.
- Termination
- This agreement will terminate when the training is complete or earlier
if you are found to be in material breach of any of its terms and this
breach is not remedied by you within the period of ten days after we
have given you written notice of it.