Purchase Terms and Conditions

Terms of Agreement
1. This Agreement starts when the training place is booked and ends in
  accordance with section 4 below.
2. You acknowledge that Ace Centre own all the intellectual property
  rights in the materials. You may copy and use materials for the
  purpose of completing the course assignments in your own name. You
  may not use the materials for any other purpose. You shall not use the
  training materials for training other people.
Your obligations
1. You shall ensure that Ace Centre have your up-to-date details,
  including contact information.
2. You shall access your email regularly to keep up to date with
  information received from Ace Centre.
3. You shall pay the full training fee at the point of booking.
4. You will not:
  1. Alter any part of the training materials;
  2. Assign or otherwise dispose of your or our rights under this
    agreement;
  3. Contest our intellectual property rights in the materials.
Cancellation
1. Bespoke Training
  1. If you wish to cancel a bespoke training event, you must do so in
    writing to Ace Centre at least 1 month before the due start date.
    Where cancellations are made within this timeframe, Ace Centre
    will refund 90% of the training fee within 10 days of receipt of
    the cancellation request. Where cancellations are made after that
    date, the full training fee will still be due.
  2. Where Ace Centre have to cancel a training course, an alternative
    date will be offered, or a full refund will be provided where no
    alternative date can be agreed.
2. PODD course
  1. Once booked, 50% of the full training fee is non-refundable, as
    Ace Centre has an external provider to deliver this training. If
    you wish to cancel a PODD course, you must do so in writing to Ace
    Centre at least 1 month before the due start date. Where
    cancellations are made within this timeframe, Ace Centre will
    refund 50% of the training fee within 10 days of receipt of the
    cancellation request. Where cancellations are made after that
    date, the full training fee will still be due.
  2. If you are unable to attend the training event, you may transfer
    your place to a colleague, subject to notifying Ace Centre.
  3. Where Ace Centre have to cancel a training course, an alternative
    date will be offered, or a full refund will be provided where no
    alternative date can be agreed.
3. Other training courses
  1. If you wish to cancel your training place, you must do so in
    writing to Ace Centre at least 1 month before the due start date
    of the training event. Where cancellations are made within this
    timeframe, Ace Centre will charge a £15 admin fee. The training
    fee, less the admin fee, will be refunded by Ace Centre within 10
    days of receipt of the cancellation request. Where cancellations
    are made after that date, the full training fee will still be due.
  2. If you are unable to attend the training event, you may transfer
    your place to a colleague, subject to notifying Ace Centre.
  3. Where Ace Centre have to cancel a training event, this will be
    done in writing to the delegate no later than 1 month before the
    due start date of the training. An alternataive date will be
    offered, or a full refund will be provided where the alternate
    date is not suitable.
Termination
1. This agreement will terminate when the training is complete or earlier
  if you are found to be in material breach of any of its terms and this
  breach is not remedied by you within the period of ten days after we
  have given you written notice of it.