Information

Helpline

ACE Centre Information and help

Perhaps you have a problem or a question about AAC/AT or you are worried about someone you know? Using AAC/AT and stuck? New to AAC/AT?

Give our helpline a call or send an email. Our clinical staff are pleased to help you find solutions

For professionals, service users, carers or others.

Contact us

Information Day Appointments

  • Free
  • Once a month
  • Appointments last one hour
  • We will be offering these appointments by video-call until further notice

Whether you are just starting out or you are an experienced AAC /AT user ready to move on, book in for an informal chat about your needs with members of the Ace Centre team.

Please note that this appointment is NOT an assessment, but instead it is an opportunity to reflect on a range of AAC / AT-related issues with members of our service delivery team.

Please note that these appointments will be remote sessions rather than face to face. At Ace Centre, we believe that information should be accessible to all, up-to-date, unbiased and, ideally, free at source to people in need. This is why we host information days at each of our centres every month. Each information day consists of five separate one hour appointments which are completely free. These appointments do not provide a full AT/AAC assessment, but they are an opportunity to meet informally with our staff and discuss your needs. So, whether you are new to AAC/AT and trying to find a starting point or you are already using AAC/AT and want to know how to move on, book in and come and have a chat. You may also be offered an information day appointment if your referral for assessment through the Specialised AAC Services has been unsuccessful. If so, appointments could be used to discuss other options for funding, to gather more information to help with your referral to Ace Centre, and/or to consider other possible next steps.

See available appointments by viewing them here. Please note – as these are currently video-only sessions feel free to choose either venue.

A simple guide to the booking process can be found here

Ace Centre is committed to providing the best possible service for everyone.  Ongoing evaluation of the work that we do is essential – and your participation in this process is vital.

Provide feedback on an information day appointment here.

We will use the information you provide solely to monitor and evaluate our services, and we will not share the data with anyone else.

 

Network Day

A small charge is made – with subsidised rates for AAC users and families.

Once a year at each of our Ace Centre sites.

AAC/AT users, carers and families, practitioners and companies – come and share experiences, learning, new products and ideas.

Check for out upcoming network days here

Resources

Low cost printed publications:

A wide range of free downloadable resources including information sheets and communication boards to support the use of Augmentative & Alternative Communication.

If you are unable to find the information you are looking for, please contact us on 0800 080 3115.