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about us
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Our Trustees
Our Networks
Work with us
People we support
In our own words
News
How we can help –
getting started
What is AAC / What is AT?
More about Communication Aids
Accessing the computer
How to find the right communication aid?
Resources
FAQs
Take a look at
our services
Ace Centre Learning
Partnerships
Assessment
Information
Engineering
Research
How you can
support us
Why Support Ace
Donate
Fundraise
Community & Corporate Support
Donate FAQs
Feedback and sharing your story
Get in touch
Call us on 0800 080 3115
Email correspondence
Give Us Your Feedback
Technical Support
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Assessment Service Feedback Form
Home
Assessment Service Feedback Form
Ace Centre appointment feedback form
Ace Centre appointment feedback form
Please tell us who you are:
*
Client giving feedback / person filling the form out on behalf of the client
Professional giving feedback
Please tell us what appointment you are giving feedback on:
*
The assessment appointment
The appointment when equipment was received
The Answers given should reflect those of the
client's
views of the service they received from
Ace Centre
.
Please state how much you agree with the following statements.
Scale Guide
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
The Answers given should reflect those of the
client's
views of the service they received from
Ace Centre
.
Please state how much you agree with the following statements.
Scale Guide
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
Please state how much you agree with the following statements.
Scale Guide
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
Please state how much you agree with the following statements.
Scale Guide
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
The information I received was useful
*
1
2
3
4
5
The location was good for my needs and I could join in
*
1
2
3
4
5
The type of appointment (online or in-person) was good for my needs and I could join in
*
1
2
3
4
5
The length of the appointment was good for me
*
1
2
3
4
5
I feel like I was listened to during the session
*
1
2
3
4
5
I feel like I had a say in what was decided
*
1
2
3
4
5
I understand the solutions discussed today
*
1
2
3
4
5
I understand the plan discussed today
*
1
2
3
4
5
I know who to go to for help about my communication needs
*
1
2
3
4
5
I am happy with the recommendations from the session
*
1
2
3
4
5
The information I received was useful
*
1
2
3
4
5
The location was good for my needs and I could join in
*
1
2
3
4
5
The type of appointment (online or in-person) was good for my needs and I could join in
*
1
2
3
4
5
The length of the appointment was good for me
*
1
2
3
4
5
My role in supporting the client’s care pathway is clearly defined
*
1
2
3
4
5
I understand the solutions discussed today
*
1
2
3
4
5
I understand the plan discussed today
*
1
2
3
4
5
I have sufficient time to support the next steps
*
1
2
3
4
5
The location was good for my needs and I could join in
*
1
2
3
4
5
The type of appointment (online or in-person) was good for my needs and I could join in
*
1
2
3
4
5
The length of the appointment was good for me
*
1
2
3
4
5
I understand the plan for using the equipment
*
1
2
3
4
5
I am happy with the training I received
*
1
2
3
4
5
I know who to go to for help about my equipment
*
1
2
3
4
5
I am happy with the service I received from Ace Centre
*
1
2
3
4
5
The location was good for my needs and I could join in
*
1
2
3
4
5
The type of appointment (online or in-person) was good for my needs and I could join in
*
1
2
3
4
5
The length of the appointment was good for me
*
1
2
3
4
5
I understand the plan for the implementation of equipment
*
1
2
3
4
5
I am satisfied with the training provided to me
*
1
2
3
4
5
My role in supporting the client’s care pathway is clearly defined
*
1
2
3
4
5
I was given guidance in setting targets to support the client in developing their AAC use
*
1
2
3
4
5
I have sufficient time to support the next steps
*
1
2
3
4
5
Is there anything else you want to tell us?
How did you join the appointment?
*
Face to Face
Remotely (online, voice call, or video call)
How did you join the appointment?
*
Face to Face
Remotely (online, voice call, or video call)
Where were you for the appointment?
*
Ace Centre premises
At my location (e.g. home, school etc.)
Where were you for the appointment?
*
Ace Centre premises
My work location
At client location
How did your SLT/ OT/ Teacher join the appointment?
*
Face to Face
Remotely (online, voice call, or video call)
Did not attend
How did the client join the appointment?
*
Face to Face
Remotely (online, voice call, or video call)
Did not attend
Where were they for the appointment?
*
Ace Centre premises
At their work location
At my location (e.g. home, school etc.)
Did not attend
Where was the client for the appointment?
*
Ace Centre premises
At client location
Did not attend
1. Member of Ace Centre staff present
*
Alison Gaskin
Angie Mccormack
Anna Reeves
Ann Rushton
Catherine Lysley Sanderson
Diane Arthurs
George Jerome
Gemma Wilkinson
Helio Lourenco
Jackie Aires
Karen Bailey
Katherine Small
Katie Leckenby
Karl Shenton
Kelly McLaughlin
Lisa Farrand
Lizzie Sadiku
Martin Fisher
Mary B Brady
Michael Ritson
Matt Hill
Paul Hewett
Phil Howe
Paula Spencer
Rachel Moore
Rachel Stevens
Rachel Thwaite
Ruth Williams
Simon Bull
Sara Dale
Suzanne Martin
Sam Mcneilly
Suzanne Buckley
Will Wade
1. Member of Ace Centre staff present
2. Member of Ace Centre staff present (if more than one)
Alison Gaskin
Angie Mccormack
Anna Reeves
Ann Rushton
Catherine Lysley Sanderson
Diane Arthurs
Lizzie Sadiku
George Jerome
Gemma Wilkinson
Helio Lourenco
Jackie Aires
Karen Bailey
Katherine Small
Katie Leckenby
Karl Shenton
Kelly McLaughlin
Lisa Farrand
Martin Fisher
Mary B Brady
Michael Ritson
Matt Hill
Paul Hewett
Phil Howe
Paula Spencer
Rachel Moore
Rachel Stevens
Rachel Thwaite
Ruth Williams
Simon Bull
Sara Dale
Suzanne Martin
Sam Mcneilly
Suzanne Buckley
Will Wade
2. Member of Ace Centre staff present (if more than one)
Your name
Job title
*
Speech & Language Therapist
Occupational Therapist
Teacher
Therapy Assistant
Teaching Assistant
Physiotherapist
Other (Please state)
Other (Please state)
Client's name
Date of Birth
Post Code
e.g. BD22 4BQ
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*
I am a parent / carer
I am an AAC professional
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*
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Your Name
*
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Last
Your role
*
Person who uses AAC
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Occupational Therapist
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*
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