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If you know or work with someone who has physical and communication difficulties, our assessment team can work with you to identify ways in which they might communicate, write, and have access to education and independence. We can then support you from that point onward to make sure that our recommendations have the best chance of success.

Involve significant others

Making Assistive Technology work is a team effort. Very few people manage in isolation. Individuals, families and professionals all need to be involved as a team from the start, identifying a need, through to supporting the long term goals of the individual.

If significant others are not present this can lead to problems such as a lack of funding or inappropriate recommendations for equipment, training and support and/or a failure in implementation. The end result is that the assessment process is not successful and the individual is unable to move forward.

We would like the ‘team’ to be identified at the beginning of the process. Our main objective would be to facilitate closer working with the team to identify and achieve common and realistic goals.

Offer a Continuum of Service

In order to start the assessment process most teams would benefit from an initial meeting to discuss the issues involved and to begin to consider possible resources and strategies.

Information Day Appointments

If an enquiry is by or related to an individual then we can offer a free one hour appointment with a member of our team on one of our monthly information days. These appointments can be used for:

  • Clarifying the needs of the individual in relation to potential applications and uses of Assistive Technology
  • Establishing the team who will support the individual using Assistive Technology – professionals, parents and carers can all attend this appointment.
  • Discussing possible resources and strategies in relation to the individual’s needs
  • Considering loans of equipment for the individual to trial

This appointment is not intended to be an assessment of the individual’s needs but the first stage in the assessment process. This one hour appointment is designed for discussion of issues rather than for trialling of equipment/ strategies with individuals. The team may bring photographs or video footage to aid this initial meeting. This will be discussed and agreed with you prior to the appointment.

Following this appointment the team can decide to:

a) Implement strategies agreed during this appointment.

Sometimes teams require a specific piece of advice or information that can be gained at their first appointment and so need no further help from The ACE Centre at this time.

b) Attend a further Information Day appointment

As a result of the initial meeting there may be a need for: 

  • investigation of issues by the team or ACE Centre
  • trial of equipment/ resources
  • implementation of advice/ decisions

As a consequence, a further appointment at an agreed time may be necessary to discuss progress. Teams can attend as many pre-assessment appointments as they feel necessary.

c) Arrange a Consultation Day appointment

Some issues/ needs are more complex and cannot be resolved or advised upon in sufficient detail in an hour’s appointment. In these cases, we would like to offer a full day consultation appointment with appropriate members of Assessment and Training staff at the Centre. All members of the individual’s team would be encouraged to be present.

This appointment will incur a charge of £2500* which includes the assessment, loan of equipment, a review/training and a comprehensive report. 

* Please note that the cost of assessments will be £3,000 for referrals received after 31st December 2013.

We will require a referral form to help us plan for the appointment. For more information on the assessment process read this document. If at all possible we ask for a video to plan for the day. To guide you on what we look for please read our guidance here. For the payment form please see here.

We are constantly evaluating our services and reserve the right to change them as and when appropriate.

If you have any queries or comments about the Assessment Service please contact:

Lisa Farrand
Tel: 0161 358 0151
Fax: 0161 358 0152
Email: lfarrand@acecentre.org.uk